What I do if you get nothing
No interview invitation in 60 days of delivery — I rewrite the resume free. Still nothing after another 30 days — every dollar back, you keep the documents. The catch: apply to at least 10 roles you are suited to.
Same trade, tickets, and location. Underground superintendent with a civil ticket does not count.
Finish revisions first. The clock starts at delivery, not at first draft.
Dates and the roles or employers, if I ask. Applying is how you qualify — using the resume does not void this.
Tickets and sites you actually have. I will not invent hours to make a file rank.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract. The benefits on this page are in addition to those rights. Warrantor: KML Ventures Pty Ltd t/a Wizard Resumes, 152 St Georges Terrace, Perth WA 6000 · +61 494 631 050 · [email protected]. To claim, email that address with your name, order number and a short description. You meet your own expenses of making a claim.
No. I guarantee an interview invitation — or I rewrite, or I refund. Who gets the job is the employer’s call.
No. The 60-day interview guarantee applies to human-written resume packages only. Digital reviews that were previously sold as ATS Scanner Pro are not covered.
Separate. Unlimited revisions for 30 days after delivery. If we still cannot get the documents right, you get a refund. Conditions for that one are in the refund policy — they do not limit the interview guarantee. Both promises sit on top of your Australian Consumer Law rights; they do not replace them.
No. Same guarantee. Same ten roles.
I used to sit on the other side of the desk. If the file I wrote cannot get you in the room, I write it again. If that still fails, I do not keep your money. These promises sit on top of your Australian Consumer Law rights — they do not replace them.
Kathryn